HMRC Public Perception Index
0 · Severe distrustStrong confidence · 100
—Calculating index
Monthly evidence analysis
How satisfied are taxpayers with HMRC?
Combining official service measures, independent reporting and relevant public discussions into a balanced monthly indicator.
Add your experience to next month’s index
Your anonymous score is combined with wider evidence. Aggregated feedback is passed to Cotter Solutions, who aim to build the most accurate HMRC sentiment indicator in the world.
Official evidence carries the greatest weight. Public discussion and voluntary votes are corrected for self-selection bias, and the index does not claim historical highs or lows without comparable data.
Useful signal, not professional advice.
How this works: public posts are discovered, filtered for relevance, and summarised in neutral language. Cotter Solutions does not endorse the original content. Personal details are not republished, and every item links to its original context.